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20 Reasons Why Customers Will Find Your Business on Social Media

20 Reasons Why Customers Will Find Your Business on Social Media

Social media has become a cornerstone for businesses in Ireland, offering a platform for brand visibility and customer engagement. With a majority of the Irish population actively using social media, it’s paramount for businesses to understand why and how they can be found on these platforms. Here are 20 reasons why customers in Ireland are likely to find your business on social media.


  1. Widespread Use of Social Media: With platforms like Facebook, Instagram, and Twitter boasting millions of users in Ireland, your business’s presence on these platforms increases the likelihood of being discovered.
  2. Localised Content: Tailoring your content to reflect local Irish culture, events, and news resonates with the local audience, making your business more relatable and accessible.
  3. Mobile Accessibility: With the majority of social media access happening on mobile devices, your business is at the fingertips of customers anywhere and anytime.
  4. Hashtag Usage: Utilising localised and trending hashtags like #DublinBusiness or #IrishMade can significantly increase your visibility to those interested in local businesses.
  5. User Engagement: Social media is interactive. Engaging with your audience through comments, messages, and posts builds relationships and trust.
  6. Visual Appeal: Platforms like Instagram are visually driven. High-quality, appealing images and videos of your products or services can attract more attention.
  7. Influencer Partnerships: Collaborating with local Irish influencers can introduce your business to their followers, expanding your reach.
  8. Customer Reviews and Testimonials: Sharing positive experiences from other customers builds credibility and can influence new customers to engage with your business.
  9. Regular Updates: Consistently posting keeps your business fresh in the minds of your followers and increases the chance of your content being seen.
  10. SEO Benefits: Social media can boost your website’s SEO, as active social profiles often rank in search engine results.
  11. Targeted Advertising: Social media platforms offer targeted advertising options, allowing you to reach specific demographics within Ireland.
  12. Community Building: Creating a community around your brand on social media fosters loyalty and repeat business.
  13. Shareable Content: Creating content that is shareable (like interesting blog posts or eye-catching graphics) increases your chances of being seen by a wider audience.
  14. Competitor Presence: If your competitors are on social media, not being there could mean missing out on potential customers.
  15. Event Promotion: Promoting events on social media is an effective way to increase visibility and attendance.
  16. Real-Time Communication: Social media allows for real-time interaction with customers, providing quick customer service and feedback.
  17. Behind-the-Scenes Content: Sharing behind-the-scenes content humanises your business and builds a deeper connection with your audience.
  18. Educational Content: Providing valuable information or tips related to your industry positions your business as an authority and a go-to source.
  19. Networking Opportunities: Social media is a great platform for networking with other local businesses and industry leaders in Ireland.
  20. Global Reach: While focusing on the local market, social media also gives you the potential to reach a global audience, which can be beneficial for export-oriented businesses.


In today’s digital world, especially within the vibrant and connected communities across Ireland, social media is an essential tool for businesses to increase visibility and engage with customers. By understanding the reasons why customers find businesses on social media, you can tailor your strategy to maximise your online presence and connect with your audience effectively. Remember, consistency and authenticity are key to social media success!

For more insights and assistance in digital marketing strategies tailored to the Irish market, visit Think Big Online. We’re dedicated to helping your business grow and succeed in the digital landscape.